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      FAQ

      Membership  and tickets

      Do you have a Membership scheme?

      We do indeed, you can see our range of Memberships right here

      Do you sell gift cards? 

      Yes. Any denomination you wish. These can be purchased from the box office at the cinema and can be used in the bar & restaurant, too.

      Do you take credit cards?

      Yes we take credit cards and laser cards online, at the box office as well as in the restaurant & bar. Except American Express.

      Are seats allocated? 

      Yes, all of our cinema screens are allocated seating.

      A full breakdown of our ticket prices can be found on our ticket prices page right here.

      Location and Parking

      Where is the carpark entrance?

      Park Rite in Hynes Yard Car Park on Merchants Road is an enclosed carpark 2 minutes walk from the cinema.

      Do you have a deal with the Hynes Yard car-park for Pálás patrons?

      Yes we do!

      Hourly fee €2.50

      10:00 - 18:00: a capped rate of €6

      18:00 - 03:00: capped rate in the evening of €4

      Don't forget to validate your ticket for this offer, please present your car-park ticket and cinema ticket to box-office! For more information, please ask at Box Office about car park ticket validation.

      Getting here

      Detailed information on each option is available on our directions page here. Our address is 15 Merchant's Road Lower, Galway. Eircode: H91F6DF.

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